Work Order Comments

caution

Users can only add comments to work orders with a draft or submitted status.

Adding Comments

There are two ways to add a comment:

1. To the work order as a whole.
2. To a specific repair item.

Comments on a Work Order

• To add a comment to a work order select the comments tab.

• Select the text box at the bottom of the comment section and type your comment.
• Once complete, select the button at the bottom right-hand corner of the screen.

Comments on Repair Items

• Select the desired item.
• A window will appear from the right of the screen with the repair item's details.
• Select the comments tab at the top of the window.

• Select the text box at the bottom of the comment section and type your comment.
• Once complete, select the button at the bottom right-hand corner of the screen.

Deleting Comments

You cannot edit comments, but you can erase them and add new ones.

• Hover over the comment you would like to delete.
• Select the icon that appears to the right of the comment.