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Add a User

  • Click the Add user button located under the company overview.

  • A window will open and you will be asked to input the user's name, email, and permissions

  • To add the user's name and email select the text box add type in the first name, last name and valid email.

  • To set user's permissions read over each permission and select by clicking the checkbox next to each type.

  • Select all that apply, atleast one permission must be selected.

  • Once complete, click the Invite button located at the bottom right corner of the window.

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Sign Up Email​

An email will be sent to the new user where they will continue the sign up process.

Email

Errors​

Select the error message that matches your problem to get an explanation and a solution.

Missing Sign Up Email​

There could be a number of reasons why the user has not received their sign up email.

  • Ask the user to check their spam folder.

  • Verify the email is correct.

  • If the email was incorrect please insert the correct email and reinvite user.

  • Click here to learn how to editing a user.

  • Click here to learn how to reinvite a user.

Missing Access​

Must select all permissions that apply not only what you think is the highest level.