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Understanding the Billing Request Page

The Chassis Management System is the central asset management system that tracks the movements of chassis in and out of terminals and depot locations. These movements are the basis of trips starting and stopping, which generates billable activity. Running within the system is a rule set that determines who the billable party is for the charges associated with the chassis trip.

Billing Request Screen

Billing request submissions are made by parties interested in taking the bill for particular chassis trip. Based on the system, this request may or may not be approved.


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It is recommended to submit all valid billing requests before invoices are issued.

Billing Request Table

ColumnDescription
TypeDescribes whether the request is associated to a bill of lading (import) or booking number (export).
Reference NumberThe billing of lading or booking number.
Container NumberContainer number associated with a billing request.
Billable PartyDesignates the party who submitted a billing request.
CreatedDate when the billing request was added to the system.
Service ContractThe contract number associated with the request.
Match StatusPending Match- the request has been created, but the system has not found any chassis trip that matched the provided information.
Matched- the system has found chassis trip matching the provided information.
Haulage TypeMH- Merchant Haulage
CH- Carrier Haulage
MR- Empty Reposition
Why is my request still pending?
  • The move has not happened therefore it is not in the system yet.
  • The reference type, reference number, or container number is incorrect, which can be fixed by editing the billing request.

Learn more about editing a request- Edit Request

Filtering the Billing Request Table

Users can reduce the content to show only what is needed at the time by using the filter options. There are three different ways to filter the table.

TypesHow to useHow to remove
Search filterAllows users to look up specific items such as a container number or service contract.Select the X to the right of the filter.
From location filterFilter between any, matched and pending match.Select the drop down and then select "Any".
To location filterAllows users with access to multiple companies to filter by the requesting organization.Select the X to the right of the filter.

To learn how to navigate the data table click here.